Guest Experience Associate

Guest Experience Associate
The Brick Store Museum seeks the assistance of a Guest Experience Associate to support its mission of multi-generational learning. The focus of this role is to share responsibility for guest services and administrative tasks at the Museum’s Welcome Desk.
This is a part-time, 12 hour a week position, generally planned as 6 hours per day with the choice of two days Tuesday through Friday. Most work to be performed during core business hours. Some additional night and weekend hours may apply during museum events.
The hourly rate for this position is $17 per hour.
Specific responsibilities will include:

• Welcoming Museum visitors at the Museum’s Welcome Desk in a friendly manner
• Processing payments for ticketing, Museum Store purchases, and donations
• Light upkeep of exhibitions and Learning Gallery
• Inventorying the Museum Store
• Understanding and speaking on the Museum’s mission, events and programs
• Answering phone calls from the public
• Supporting other administrative duties

Preferred Qualifications:

• Experience in customer service
• Excellent communication skills
• Self-motivated and able to work independently
• Professional and positive demeanor with a flexible attitude
• Understanding of the museum field
• Core skills in Microsoft Office (Word, Excel, Powerpoint); and the ability to learn and use other specialized software.

 
To apply, please email Executive Director Cynthia Walker at edirector@brickstoremuseum.org by May 24, 2024. Please include your resume and a short cover letter to introduce yourself.